Simple Tasks Take Forever
Finding a password takes 10 minutes. Tracking down who has which laptop takes an hour. You spend more time hunting information than fixing problems.
For Internal IT Teams
Stop Fighting Fires. Start Proving Value.
One platform for helpdesk, assets, security, and compliance. Stop wasting 40 hours a month jumping between tools. Pass audits in minutes instead of weeks. Show leadership what IT delivers.
- Stop firefighting daily
- Work faster, fewer errors
- Prove IT's real value
The Problem
You're Running IT with Email and Spreadsheets
Support requests come from everywhere—email, phone, hallway conversations. Nothing is tracked. Your inventory lives in spreadsheets. Documentation is scattered. When something breaks, you waste hours hunting for information.
- Requests come from email, phone, and hallway conversations
- Asset tracking lives in spreadsheets that are always wrong
- Documentation is scattered across five different systems
This Isn't Your Fault
You didn't choose this chaos. Small IT teams never got the tools enterprises use. You were told to 'make do' with email and spreadsheets. Meanwhile, your team drowns in manual work while leadership wonders what IT does all day.
Everything Feels Urgent
Without tracking, you can't tell what's actually urgent. Every request feels like a crisis. Important work gets pushed aside for whoever yells loudest.
What Changes
Here's What You Get Back
Stop wasting time on manual work. Get your days back for projects that matter.
0 hrs
Saved Every Month
No more hunting through spreadsheets, emails, and wikis. Everything is in one place.
0 min
To Find Anything
Asset info, passwords, documentation—all linked and searchable.
0 min
Audit Reports Ready
The system tracks everything. When auditors ask for proof, you have it.
The Solution
Everything Your IT Team Needs in One Place
Stop jumping between tools. One login manages your entire operation—helpdesk, assets, security, and compliance.
Real Helpdesk with Tracking
Know who asked for what, when they asked, and how long it took. Build workflows for common requests. Track performance with actual numbers.
Finds All Your Devices
The system discovers all devices and software automatically. Track warranties and lifecycles without spreadsheets.
Audit Evidence Collection
Saves proof automatically—access reviews, change logs, patch reports. Turn weeks of prep into minutes.
Smart Automation
Automate password resets and user provisioning. AI helps with troubleshooting. Your team focuses on important projects.
Strategic Planning
Build IT roadmaps linked to business goals. Show leadership how IT drives results with dashboards they understand.
Access Control
Automate onboarding and offboarding. Track every permission change without spreadsheets.
Helpdesk & Ticketing
Stop Using Email as Your Helpdesk
Get real ticketing that tracks every request from start to finish. No more lost emails or forgotten requests. See who asked for what, when they asked, and how long it took.
Track Everything Automatically
Every request becomes a ticket with priority, status, and time tracking. Set response deadlines. The system watches everything—no spreadsheets.
Build Workflows Once, Use Forever
Create step-by-step workflows for onboarding or computer setup. Add approvals, set dependencies. Every technician follows the same process.
Asset & Infrastructure
Finally Know What You Have
The system discovers and tracks all devices and software automatically. Every laptop, every server, every license—found and updated without you doing anything.
- Discovers all devices and updates inventory automatically
- See every app installed on every computer
- Track warranties and get alerts before devices expire
Security & Compliance
Pass Audits Without the Panic
Stop scrambling when audit time comes. The system collects proof automatically—access reviews, security scans, patch logs. When auditors ask for evidence, you have it ready in minutes.
Proof Collected Automatically
The system saves evidence as you work—access reviews, change logs, patch reports. Everything links to compliance requirements. Click a button, get your audit report.
Catch Unauthorized Software
See every app installed and every cloud service users access. Find unauthorized software and risky tools before they become security incidents.
Automation & AI
Stop Doing the Same Tasks Over and Over
Your team shouldn't spend hours on password resets and routine requests. Automate repetitive work. Let AI help with troubleshooting. Give your team time back for important projects.
- New hires get accounts instantly, departing employees locked out immediately
- AI suggests fixes and writes ticket updates for you
- Duplicate alerts removed, tickets routed to the right team
Access Management
Stop Tracking Access in Spreadsheets
Automate user accounts. New employees get set up instantly. Departing employees get locked out immediately. Everything is tracked and logged—no spreadsheets, no forgotten accounts.
- New hires get accounts, licenses, and permissions automatically
- Departing employees lose all access immediately
- Managers review access through simple campaigns
Strategic Planning
Show Leadership What IT Actually Does
Stop defending your budget with ticket counts. Link IT work to real business goals. Show executives how IT helps the company succeed—with dashboards they understand, not technical jargon.
Connect Work to Business Goals
Document what the company is trying to achieve. Link IT projects and tickets to those goals. Show how IT helps the business succeed.
Plan with Real Data
Build technology roadmaps connected to your actual equipment. Get alerts when devices are about to expire. Create budgets that show where money goes and why.
Built for Any Size
From Solo IT Manager to 50-Person Department
Whether you're managing IT alone or leading a large team, CommandIT gives you enterprise structure and automation.
One Source of Truth
Stop jumping between helpdesk, asset tracking, and documentation. Everything lives in one system with one database.
Best Practices Built In
Pre-configured with ITIL, NIST, ISO 27001, and COBIT frameworks. Get mature IT operations on day one—no consultants required.
Designed to Scale
The unified database collects operational data from the start. When you're ready for advanced features, all your history is there.
Solo IT Manager (Just You)
Get professional structure without complexity. Automatic discovery, real ticketing, and audit-ready compliance—even if it's just you.
Small IT Teams (2-10 People)
Standardize processes as you grow. Define workflows, track performance, show leadership clear results with real data.
IT Departments (10-50+ People)
Full ITIL service management, comprehensive compliance, and role-based dashboards. Strategic planning tools to align IT with business goals.
Questions from IT Teams
Here's what IT managers ask us
No. CommandIT was built as one system from day one. Helpdesk, assets, security, and compliance all use the same database—not separate tools stuck together. No sync issues, no data conflicts.
We designed CommandIT to be running in days, not months. The platform comes with IT best practices built in. The agent finds and tracks all your devices automatically. You start with a professional setup on day one.
Small teams benefit the most. CommandIT gives you the structure and automation of a big IT department without needing people to manage it. You get real ticketing, automatic asset tracking, and audit readiness from day one.
CommandIT connects with your existing tools—Microsoft 365, Google Workspace, security software like SentinelOne and Defender. You don't replace everything at once. CommandIT becomes the hub that ties it together.
The system saves proof automatically—access reviews, change logs, patch reports, security settings. Instead of scrambling when auditors show up, you have everything ready. Map to NIST, ISO 27001, HIPAA, or SOC 2, then create reports in minutes.
Yes. CommandIT comes pre-configured with best practices, but you can change everything—workflows, ticket types, automation rules, dashboards, and reports. The platform adapts to how your organization works.
Pricing depends on your team size and which features you need. For most small IT teams, CommandIT costs less than paying for separate helpdesk, RMM, and documentation tools. Waitlist members will get early access pricing details before general availability.
CommandIT is currently in closed beta with a handful of MSPs. Internal IT teams can join the waitlist to be notified when we open the beta. You'll be first in line to get early access.
Ready to Stop Juggling Tools and Start Proving Value?
CommandIT is in closed beta with select MSPs right now. Join the waitlist to be first when we open beta for internal IT teams.